The number of times we have prevented serious medical errors from being committed is extremely worrying.
Take just the last few days. My wife spotted that the stated dosage for Phil’s prophylactic antibiotic was double what it should be. When she challenged the hospital pharmacist, a frantic series of phone calls with the renal ward ensued. Finally came the confirmation – Anne was right. The dosages were halved.
Anne was also told by staff she had been right to have refused another antibiotic prescribed for Phil that – her research had showed – can damage kidneys! How this was missed by doctors on a renal ward is beyond me. Another antibiotic was immediately prescribed instead following her intervention.
On Friday evening I took the step of calling the ward on to see if the latest Tac results had come back. I did this as they had been high the day before, and we were sure the Tac dose would have to be reduced as a result or it would damage the new kidney. The Tac levels were still high, we were told, but there was no need to change the dose. Unconvinced, I insisted on speaking to the on-duty doctor. I was assured we would get a call back.
The call did indeed come…the following afternoon. A clearly embarrassed doctor said we should have been told the previous afternoon to STOP the Tac dose right away, and to sharply reduce it from then on…
It isn’t just that this is a regular occurrence – it is the fact that serious, not minor, mistakes are being made. For instance, Phil’s ENTIRE post-transplant immunosuppressant therapy (which had been signed off by the UK’s leading paediatric nephrologist) was found to be wrong and had to be completely changed after we spotted an error in it.
How many mistakes have we been unable to prevent? Well, for one thing, I now believe that a number – and possibly the majority – of the awful operations Phil has had to endure over the last year could have been avoided if someone had simply read his case notes and given him alternative treatments. Phil now has at least one heart vessel that is blocked with a blood clot, and another that has had to a metal tube inserted into it in order to keep it open, simply because of the repeated surgical interventions. Putting aside the needless suffering he has been subjected to, these are potentially very serious issues which he will have to contend with in years to come.
It seems that, to stay safe in Britain’s hospitals, you need to be a medical expert yourself. While surgeons and nurses are generally speaking on the ball, the weak link seems to be at the doctor/consultant level. The ridiculous system of constant rotation means there is no one single doctor who is fully and intimately aware of Phil’s case history and the specifics of his condition. We therefore find ourselves constantly having to brief – and correct – the latest new face who comes to examine Phil. Is it really too much to ask that they at least read the case notes before their visit?
The negligence in evidence extends itself to Chris. The appalling catalogue of errors and omissions by the psychosocial team shocked the hospital’s psychiatrists and have left our other son in an emotionally precarious state.
Anne and I are sick and tired of hearing ‘you were right to say no’, ‘you were right to challenge this’, or ‘you were right to bring this up’. We don’t want to be right. We want our sons to be properly cared for – and not put at risk – by the medical professionals we have entrusted their care to.
It is no more than what we have a right to expect.